We are looking for a head nurse to join our Lissenhall Veterinary Hospital – part of the Village Vets family. Our Head Nurses are part of our clinic leadership teams and an important part of driving our organisational objectives.

This role is an opportunity to join an experienced team in a busy clinic. It involves conducting primary responsibilities as a veterinary nurse in accordance with the standards and values upheld by Village Vets & the Veterinary Council of Ireland, contributing to the highest quality animal care, excellent staff relationships & customer service. In addition, carry out secondary responsibility duties, to assist in the efficient running of the veterinary clinic as part of the leadership team.

Clinical and Patient Care:

• Assist veterinary surgeons during procedures such as anaesthetics, surgeries, and treatments.
• Administer treatments (e.g., injections, medication, fluid therapy, dressings, first aid, euthanasia) as directed, including minor surgical procedures where permitted.
• Nurse and care for patients to the highest standards, ensuring proper administration of prescribed medications and safe handling of drugs.
• Ensure medications and clinical records are up-to-date and accurate.
• Maintain clinic hygiene, including cleaning equipment and animal quarters to clinic standards.

Administrative and Operational Management:

• Manage team schedules, including rotas, annual leave, and sick leave (recorded on the People system).
• Oversee stock control, monitor usage to prevent waste, and record the Cost of Sale documents.
• Handle financial tasks such as petty cash, lodgements, bad debt control, and end-of-month cash recording.
• Review and verify invoices and process payroll updates.
• Manage compliance, including checking dosimeters, completing incident report forms, and monitoring PHP adherence as a PHP Champion.

Client and Staff Engagement:

• Ensure an outstanding client experience, including promoting Pet Health Plans to support optimal care.
• Oversee front-of-house duties, maintaining an efficient and welcoming reception.
• Respond to Google reviews to engage with client feedback and enhance service reputation.
• Team 1-2-1s and reviews
• Deliver training and clinical support for new graduate nurses and new RVNs to the business with support of nursing mentors
• Provide additional training to staff as required and assist with uniform orders.

Additional Responsibilities:

• Monitor and manage clinic resources, including timely completion of tasks and minimising wastage
• Undertake ad hoc duties and administrative tasks as required by the clinic or area manager

Knowledge & Skills

NB: This job description is developed to help you gain a better understanding of the job role and is by no means exhaustive.