FAQ

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  • You can book an appointment online via our booking page, or you can call your nearest Village Vets clinic directly.

  • We provide a wide range of veterinary services, including vaccinations, dental care, neutering, microchipping, surgeries, and wellness checks. Explore our services page for more details.

  • Yes, we’re always happy to welcome new pets and their owners to Village Vets. Contact your local clinic to get started.

  • Our opening hours vary by location. Check your nearest clinic’s hours on our locations page.

  • Yes, some of our clinics offer grooming services to keep your pet looking and feeling great. Call us to check availability at your local clinic.

  • Of course! Routine check-ups are key to keeping your pet healthy and detecting any issues early. Book a check-up online or give us a call.

  • Yes, we offer microchipping services to help ensure your pet can be easily identified and returned if they ever go missing.

  • We accept all major credit and debit cards. Some clinics also offer payment plans for specific procedures—please ask your local clinic for more details.

  • If your pet is showing signs of discomfort, unusual behavior, or a change in eating, drinking, or energy levels, it’s best to schedule a visit.

  • Yes, we often run promotions for new and returning clients. Visit our special offers page or contact your local clinic to learn more.

  • It is important to get your pet’s mouth examined at least once a year; this will normally be done at your pet’s annual vaccination. However, it’s important to bring your pet to your vet sooner if you notice any of the following: bad breath; red, swollen or bleeding gums; tartar buildup; excessive drooling; pawing at the mouth or face; reluctance to eat hard food/treats; chewing on one side only; any swelling of the face; any sign of discomfort (chattering or vocalising when eating); or any behaviour changes.

  • A veterinary dentist has advanced training, experience, and specialised equipment to diagnose and treat complex dental and oral conditions beyond the scope of general veterinary dentistry. This is especially important for pets with fractured, discoloured or worn teeth, suspected jaw or root fractures, severe periodontal disease, oral masses, bite issues (malocclusion cases), or cases requiring advanced extractions or procedures like root canals. Using full-mouth dental X-rays and specialised surgical techniques, veterinary dentists provide a higher standard of care and pain management and more predictable outcomes for complex or high-risk cases.

  • Veterinary dentists provide comprehensive care using advanced imaging, specialised instruments, and skilled anaesthesia teams, which contributes to higher costs. These investments allow for more precise treatment, improved safety, and better long-term outcomes, often reducing the risk of complications and the need for additional procedures in the future.

  • Dental treatment may be staged to improve safety, effectiveness, and comfort, especially for pets needing multiple extractions, complex procedures, or those with health concerns. Staging allows urgent issues to be treated first while reducing anaesthesia risks and supporting better recovery.

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